1. Desify Bazaar Marketplace’s relationship with Seller
a. This Agreement is a contract between Seller and Desify Bazaar. It sets out the terms and conditions that apply to Seller’s use of our Services. Seller agrees that Seller’s use of Desify Bazaar Marketplace Services shall constitute Seller’s acceptance of this Agreement.
b. Desify Bazaar is an online marketplace. Desify Bazaar does not:
- Guarantee the identity of any buyer
- Determine if a seller is liable for any taxes; or
- Collect or pay any taxes that may arise from the seller’s use of Desify Bazaar marketplace.
2. Product Information
a. Seller is fully responsible for uploading and managing the product information.
b. When listing an item for sale, Seller is responsible for providing accurate details of the product including clear photos from a different angle, measurement and weight, materials, shipping timeframe, Seller’s contact details, the refund policy and any other details that are relevant to the product.
c. Product information has to be true information about the product. Seller’s registration may be cancelled for providing misleading product information on Desify Bazaar Marketplace website.
d. Acceptable Product Categories: Clothing, fashion accessories, jewellery, handy crafts, home decor.
e. Unacceptable Product Categories: Power tools, electronics, digital products e.g. software, e-book, song, movies.
3. Product Delivery
a. Seller is fully responsible for product delivery. Once a Seller receives notification of a sale, the Seller will make necessary arrangements to deliver the product as soon as practical and keep the delivery details safe and secure.
b. The seller must respond within the indicated time frames if Desify Bazaar Marketplace admin requests Seller to provide proof of shipment.
4. Resolving disputes, claims and chargebacks and unauthorised transaction
a. If a claim or chargeback is filed, Seller must provide any information Admin request, like proof of shipment.
b. If the final decision rules in Seller’s favour, Seller will get to keep the money. If the decision is made in the favour of Seller’s customer, the payment for the product including transaction fee and the commission will be reversed.
c. If a customer claims a purchase was made without their consent and if Seller hasn’t shipped the item yet, payment will be refunded to the customer.
d. If a customer claims a purchase was made without their consent and if Seller already shipped the item, Seller to provide proof of shipment. Desify Bazaar will provide all available details in its possession related to the claim to the Seller or their agent to resolve the issue.
5. Termination of contract
a. If Desify Bazaar believes that there is an increased risk associated with a Seller, then the contract between Desify Bazaar and the Seller may be terminated by deleting the Seller’s account.
6. Copy right
a. Desify Bazaar Marketplace may use any product images and details uploaded in Desify Bazaar website for marketing purpose.
b. Any information available in Desify Bazaar Marketplace can’t be copied and used without the permission from Desify Bazaar Marketplace admin.